Katja Hofmaier und Walczuch - Info zur Person

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New Trends in Foreign Language Teaching: Methods, Evaluation and ...books.google.fr › books

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Philadelphia, PA: University of Pennsylvania Press, Walczuch, Rita M., and Katja Hofmaier. “Measuring Customer Satisfaction on the Internet.

Rita M. Walczuch and Katja Hofmaier

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Rita M. Walczuch and Katja Hofmaier. prev. next. of 37. Report. View Download 0. Category. Documents. Recommended. Curriculum Vitae - Katja Winsløw.

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Measuring Customer Satisfaction on the Internet Rita M. Walczuch and Katja Hofmaier MARC Working Paper MARC-WP Also published in the proceedings of RSEEM 1999Muenster, Germany. Abstract Based on the Expectancy Disconfirmation Model as the underlying construct, methods to ...