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Marvin Lau posted on the topiclinkedin.com

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Marvin Lau's Post ... In this article on AI in the contact center, Pega's Fortuné Alexander weighs in on how AI should make contact center interactions as easy as ...

Marvin Lau on LinkedIn: The future of customer service report is ...linkedin.com

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Marvin Lau's Post. View profile for Marvin Lau · Marvin Lau. 6mo. Report this post; Close menu. Results from Pega's recent Future of Customer Service report ...

Marvin Lau posted on the topiclinkedin.com

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Marvin Lau's Post. View profile for Marvin Lau · Marvin Lau. 2w. Report this post; Close menu. At #PegaWorld 2023, Don Schuerman, Pega's Chief ...

Marvin Lau's Post - PegaWorld iNspirelinkedin.com

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Marvin Lau's Post ... On this podcast, Pega's Don Schuerman discusses what attendees can expect at PegaWorld iNspire, as well as the autonomous enterprise, ...

Marvin Lau - Customer service insights - LinkedInwww.linkedin.com › posts › marvin-lau _c...

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Pega's recent survey of more than service leaders, agents, & customers, found that customers don't care about channels - they want convenience. ...

Marvin Lau - Digital Process Automation Software, Q LinkedInwww.linkedin.com › posts › marvin-lau _t...

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Read why Pega's low-code platform received the highest possible scores in the criteria of case management support, content/document management, development.

Marvin Lau on LinkedIn: Next in Tech: Forecast | Pegawww.linkedin.com › posts › marvin-lau _n...

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Join us online for our 5th annual predictions event with hosted by Pega's CMO, Tom Libretto, and CTO, Don Schuerman on November 24 as we look back on this.

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